Frequently Asked Questions

FAQ

Questions we're asked a lot!

We hope that our website has provided you with lots of useful information about our services. Here are some answers to other queries you might have about us.

 

Distributors

  I'm interested in switching to VISION from a competitor

 

 

 

 

Changing business systems is a big decision, and the good news is that all of Trade Only's technology services have been designed to be really easy to use. There's no need to factor in 'down time' for your business for training and implementation; as VISION is accessed over the internet you'll just need log in details, and you can get started straight away.

  I'm new to selling online

 

 

 

 

We sell two different types of website; the first is effectively a marketing website, where your customers can search for and view your products, create instant virtual samples and add products to a quotations cart, the contents of which are emailed to you (and/or entered into your VISION software as a quote).

These websites are very straightforward to set up and manage, with numerous templates to choose from and virtually limitless customization options. Our extensive database of quality products from leading trade suppliers is available for you to add to your website for no extra charge, and you can also add your own products from any source.

There is no limit to the number of pages you can add to your website, which is really important from a search engine optimization perspective, and also helps to build confidence with your customers.

We call these websites STOREPlus, and they are being used by thousands of distributors to win new business from the internet. If you are new to selling online then we would recommend STOREPlus websites as a hassle free, effective means of showcasing your business.

We also offer full eCommerce websites which can integrate with couriers such as Fedex and UPS, and offer online payment options. These websites are called STOREPro, and if you want to compete on a national scale for business from the internet, then you really don't need to look any further.

For more information on the different STORE website options please
contact us.

  I want to sell more promotional products
   

If you're a distributor with ambitions to grow your business then you're in the right place! Here at Trade Only we believe that technology levels the playing field between big companies with huge resources to draw on, and smaller distributors with limited budgets. That's why our entry level package, Trade Only VISION, costs just $99 per month, and includes literally everything you need to sell promotional products.

VISION includes a huge product database featuring the full product ranges of over 300 leading trade suppliers. We've hand picked suppliers who are well known and respected within the industry, so that your profit margin and reputation is protected.

When suppliers add new products and amend details, your VISION database is instantly updated, so you're always working with an accurate product database, and won't disappoint your customers by quoting for a product or price that's no longer valid.

Creating a quote from this database is a two-click process, and because VISION includes your customer and prospect databases there's no need for you to key in any additional information. You can change any of the details on your quote but you don't have to - you can have a branded PDF quote in your customer's inbox within a few seconds of receiving the enquiry.

Converting that quote to a sales order is a similarly simple process - and again, there's no need to re-key any information, so you're massively reducing your admin time, and making fewer errors.

VISION also lets you create purchase orders which are automatically acknowledged by suppliers, saving you time and money chasing this information.

The extensive reporting tools will show you how good you are at selling particular products / categories, and identify areas where you aren't converting as many quotes as you would expect.

All VISION packages come with at least one STORE website (see above for a brief overview of Plus functionality) which you can customize to suit your corporate identity. All enquiries from your website feed straight into your VISION system allowing you to respond in the soonest time, and with the most accurate information.

  I'm new to the industry and want to start selling
   

As a starting point, we'd suggest setting up a Trade Only STORE website with a full database of products from trusted trade suppliers.

For just $50 per month you can show your existing customers a wide selection of products, with imprint locations and methods, lead time, country of origin and much more.

Your customers will be able to create instant virtual samples which show their logo fixed to the correct print area on all products, a proven way to capture their imagination and help you make the sale.

The template driven websites are quick to set up and manage, and have extensive customization options so you can match your corporate identity. The price per month includes hosting, technical support and all upgrades to the technology, so you'll always be working on the latest technology available.

As and when you want to send picture quotes, order acknowledgements and invoices, and get a better grasp of your performance, you'll be able to activate VISION for as little as $50 per month.

To find out more about Trade Only STORE and Trade Only VISION, please
click here for a product tour.